Privacy policy

Etix Everywhere Privacy Policy

Last updated: 19/09/2024

At Etix Everywhere, we take the privacy of your data seriously. This privacy policy explains which personal data we collect and how we use it, in compliance with applicable laws, particularly the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller is:
Etix Everywhere
2 Imp. Joséphine Baker, 44800 Saint-Herblain, France

For any questions regarding the protection of your personal data, you can contact us at: compliance@etixeverywhere.com

2. Personal Data Collected

We only collect personal information when you fill out a form on our site, through our HubSpot platform. The data we may collect includes:
• First Name
• Last Name
• Company
• Email
• Phone (optional)

This information is provided voluntarily by you when interacting with our forms.

3. Use of Data

The data we collect is used for:
• Responding to your inquiries: We use the information you provide to contact you or answer your questions.
• Communication: With your consent, we may send you information about our services, events, or news.

4. Website Analytics

We use Piwik Pro to analyze the performance of our website. However, we do not collect users’ IP addresses, and all data is anonymized, providing us with aggregated statistics without identifying individual visitors.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with our legal obligations.

6. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access or disclosure.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:
• Right of access: You can request access to your data.
• Right to rectification: You can correct inaccurate or incomplete information.
• Right to erasure: You can request the deletion of your data under certain conditions.

To exercise your rights, please contact us at: [email address].

8. Cookies

We use cookies to improve your experience on our site. You can manage your cookie preferences through your browser settings.

9. Changes

This privacy policy may be updated. We will inform you of any significant changes.

Etix Everywhere Cookie Policy

Last updated: 19/09/2024

At Etix Everywhere, we use cookies to enhance the user experience on our website and collect statistical information. This cookie policy explains what cookies are, how we use them, and how you can manage them.

1. What is a Cookie?

A cookie is a small text file placed on your device (computer, smartphone, tablet) when you visit a website. Cookies are widely used to make websites more efficient and provide information to site owners.

2. Types of Cookies We Use

2.1. Essential Cookies

These cookies are necessary for the proper functioning of the website. They enable basic features, such as page navigation. Without these cookies, some parts of the site may not work correctly.

2.2. Performance and Analytics Cookies

We use performance cookies to collect anonymous information about how visitors use our site. These cookies help us understand how users interact with our site so that we can improve its usability and content.
Analytics tool used: We use Piwik Pro to collect this data. The information collected is completely anonymous and does not identify visitors. IP addresses are not stored.

2.3. Functionality Cookies

These cookies allow us to save your preferences (such as language or region) and offer enhanced and personalized features. They may be set by us or by third-party providers whose services have been added to our pages.

2.4. Marketing and Targeting Cookies

We use HubSpot for forms and contact management. HubSpot uses cookies to track interactions with our marketing communications and measure their effectiveness. These cookies allow us to optimize our messaging based on user preferences.

3. Managing Cookies

You can set your browser to refuse all or some cookies or to alert you when cookies are being placed. However, blocking essential cookies may affect the proper functioning of the site.

Here’s how to manage your cookies in major browsers:
• Google Chrome: Cookie management instructions
• Mozilla Firefox: Cookie management instructions
• Safari: Cookie management instructions
• Microsoft Edge: Cookie management instructions

4. Changes to the Cookie Policy

We reserve the right to modify this cookie policy at any time. We encourage you to review this page regularly to stay informed of any updates.

For any questions about our use of cookies, please contact us at: compliance@etixeverywhere.com